SRT purchasing / ticketing policy

Our desire at Silver Ring Thing (SRT) is to make your purchasing experience easy and efficient, so we can get you on your way to SRT Live Events as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on If you have any questions about the information below, please contact us.  Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket.


All ticket prices for events that occur in the United States and Canada are stated in U.S. Dollars.

Payment Methods accepts several methods of payment to accommodate your needs. If you are ordering via our website, we accept VISA and MasterCard.  If you call our National Offices, we accept VISA, MasterCard, and Discover over the phone.  A $3 service fee will be applied to all phone orders.  All orders must be placed prior to 5PM EST the last business day prior to the event.

Pricing and Availability sells tickets for Silver Ring Thing Live Events only and does not offer tickets for outside organizations or artists.  Individual and group pricing may vary per event depending on additional acts found within the SRT program.  All events are general admission and online ticket purchases will not determine seating location.

Order Confirmation

If you do not receive a ticket confirmation (in the form of a confirmation email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with SRT Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process.  Silver Ring Thing will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Amount of Tickets Per Customer or "Ticket Limits”

There are no limits when purchasing tickets on except when specified number of tickets exceeds that which is initially or momentarily available in venue.

Cancelled and Postponed Events

In the event of a cancellation or rescheduling of the applicable event, SRT shall not be required to issue a refund provided that you are given the right, within twelve months of the date of the original event, to attend a rescheduled performance of the same event.  SRT will not be liable for travel or any other expenses that you or anyone else incurs in connection with a cancelled or postponed event.  Cancelled events that cannot be rescheduled will require a refund as stated below.

Opening/Closing Acts

Opening acts or guests may sometimes tour with SRT.  Silver Ring Thing is not responsible for opening acts, the length of their performances, or variations in their schedule. These acts are subject to change or cancellation at any time without notice. No refund will be owed if an opening/closing act is changed or canceled.

Refunds and Exchanges

Before purchasing tickets, carefully review your total invoiced amount and selections.  Under no circumstances will a ticket be refunded unless an event is cancelled without the opportunity to reschedule within 12 months.  Events that fall within this description will receive a full ticketed refund.  If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund.  SRT will not issue a refund for a lost, stolen, damaged or destroyed ticket or a ticket claimed to be "not delivered". No exchanges are allowed to a similar SRT event without the written approval of SRT management and tickets are valid only for the events for which they are issued.

Delivery Options

All tickets are delivered via e-mail confirmation.  If you do not have an e-mail, please contact us for other methods of delivery.

Pricing and Other Errors

If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: SRT will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site or other SRT operated system.

License; Ejection and Cancellation; No Redemption Value

Event Providers reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Provider rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket's face amount. A ticket is not redeemable for cash.  It is unlawful to reproduce a ticket in any form.

Recording, Transmission and Exhibition

You agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. You grant permission to utilize your image, likeness, actions and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) in any medium or context without further authorization or compensation.

Unlawful Re-Sale of Tickets; Commercial Purposes

Unlawful resale of tickets (or attempt) is grounds for seizure and cancellation without compensation. A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by Silver Ring Thing.


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